Terms of service
Effective Date: July 22, 2026
Welcome to Gajera Institute ("Company", "We", "Us", "Our").
These Terms and Conditions ("Terms") govern your access to and use of the website https://gajerainstitute.com/, including all digital courses, educational materials, training programs, downloadable resources, live sessions, updates, and related services offered by Gajera Institute.
By accessing our website, purchasing any course, creating an account, receiving course access, or using any of our services, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms and Conditions.
If you do not agree with any part of these Terms, you must not purchase, access, or use our services.
1. Definitions
For the purpose of these Terms:
Company refers to Gajera Institute.
Website refers to https://gajerainstitute.com/
User, Customer, Student, or You refers to any individual accessing or purchasing our services.
Course means any digital educational product, recorded training, downloadable material, templates, documents, resources, live sessions, updates, or other educational content provided by Gajera Institute.
Access means permission granted by Gajera Institute to use purchased educational content through Google Drive, future Learning Management Systems (LMS), private portals, or any platform selected by the Company.
2. Acceptance of Terms
By purchasing any course from Gajera Institute, you agree that:
- You have read these Terms.
- You accept these Terms voluntarily.
- You agree to comply with all applicable laws.
- You understand that this is a digital educational product.
- These Terms form a legally binding agreement between you and Gajera Institute.
3. Eligibility
By purchasing any course, you confirm that:
- You are legally capable of entering into a binding agreement under applicable laws.
- All information provided during purchase is accurate.
- You are purchasing for your own personal educational use unless otherwise permitted in writing by Gajera Institute.
4. Nature of Our Services
Gajera Institute provides educational and informational content only.
Our courses are intended solely to educate users regarding Meta Advertising, Marketing Fundamentals, Sales Funnels, Artificial Intelligence tools, and related digital marketing concepts.
Nothing provided within the course shall be interpreted as:
- financial advice,
- legal advice,
- tax advice,
- investment advice,
- business consultancy,
- guaranteed business strategy,
- guaranteed advertising solution,
- guaranteed sales system.
Users are solely responsible for implementing any knowledge obtained from the course.
5. Educational Purpose Only
All courses are created exclusively for educational purposes.
The Company does not provide:
- business management services,
- advertising management services,
- campaign optimization services,
- lead generation services,
- account management services,
- done-for-you marketing services.
Purchasing a course does not establish any consulting relationship between the User and Gajera Institute.
6. Digital Product
All products sold by Gajera Institute are digital products.
No physical product will be shipped.
Course access may be delivered through:
- Google Drive
- Private Links
- Learning Management System (LMS)
- Website Login
- Mobile Application
- Any future platform selected by Gajera Institute
The Company reserves the right to change the delivery platform at any time without affecting the User's purchased access.
Migration from one platform to another shall not constitute grounds for cancellation or refund.
7. Orders & Payments
All payments are processed through authorized third-party payment gateways, including Razorpay.
The Company does not directly store or process your debit card, credit card, banking credentials, UPI PIN, or similar sensitive financial information.
Prices displayed on the Website are in Indian Rupees (INR) unless otherwise stated.
Your purchase is considered complete only after successful payment confirmation from the payment gateway.
If a payment fails, remains pending, is reversed, or is declined by the payment provider, access may not be granted until successful payment confirmation is received.
Any payment gateway-related issues shall be governed by the applicable policies of the respective payment service provider.
8. Lifetime Access
Unless otherwise specified, purchased courses include Lifetime Access.
For the purposes of these Terms, "Lifetime Access" means access for the commercial lifetime of the course offered by Gajera Institute and not the lifetime of the purchaser.
The Company may:
- update the course,
- modify course content,
- replace videos,
- improve educational material,
- restructure modules,
- migrate the course to another platform,
- discontinue outdated lessons,
- remove obsolete content,
- introduce improved learning methods.
Such modifications shall not be considered a reduction of purchased access.
9. Course Updates
Where applicable, course updates may be provided without additional charges.
The Company is under no obligation to provide updates at any specific frequency.
The timing, nature, scope, and extent of future updates shall remain entirely at the discretion of Gajera Institute.
10. Course Access
Access instructions are generally delivered through the registered email address provided during purchase.
It is the User's responsibility to:
- provide a valid email address,
- maintain access to that email account,
- regularly check spam and promotions folders,
- ensure sufficient storage in their mailbox.
The Company shall not be responsible for delays caused due to incorrect email addresses provided by the User.
11. Google Drive Access
Currently, course content is delivered using Google Drive.
The Company may migrate course access to another platform at any time for operational, security, technical, or business reasons.
Users agree that such migration shall not affect their purchase rights.
If Google modifies, suspends, restricts, or discontinues any of its services, Gajera Institute shall make commercially reasonable efforts to provide alternative access where feasible.
The Company shall not be responsible for interruptions caused by third-party platforms beyond its reasonable control.
12. Device Policy
Unless expressly permitted by Gajera Institute, course access is intended for use on one primary device.
The Company reserves the right to investigate unusual login activity or suspected misuse.
Where misuse is reasonably suspected, temporary suspension or permanent termination of access may occur in accordance with these Terms.
13. User Responsibilities
By purchasing or accessing any course offered by Gajera Institute, you agree that you shall:
- Provide accurate and complete information during purchase.
- Maintain the confidentiality of your access credentials.
- Use the course only for lawful educational purposes.
- Follow all applicable laws and regulations while using our services.
- Use the course in good faith and without causing harm to Gajera Institute or other users.
- Ensure that your device, internet connection, software, and browser are compatible with accessing digital course materials.
You are solely responsible for how you implement the knowledge provided in the course.
14. Intellectual Property Rights
Unless otherwise stated, all intellectual property rights relating to the Website and the Course are exclusively owned by Gajera Institute.
This includes, but is not limited to:
- Course videos
- Training recordings
- PDF documents
- Templates
- Worksheets
- Presentations
- Sales funnels
- Marketing frameworks
- AI prompts
- Graphics
- Logos
- Website content
- Course structure
- Branding
- Text content
- Images
- Audio recordings
- Live session materials
- Downloadable resources
- Educational methodologies
Purchasing a course grants you a limited, non-exclusive, non-transferable, revocable license to access the course solely for your personal educational use.
No ownership rights are transferred to you.
15. Copyright Protection
All course content is protected under applicable copyright, trademark, and intellectual property laws.
No person may claim ownership of any part of the course.
Any unauthorized commercial use may result in:
- Immediate suspension of access
- Permanent termination
- Legal action where applicable
- Claims for damages and other remedies available under applicable law
16. Prohibited Activities
Users shall not, directly or indirectly:
- Share purchased course access with any third party.
- Share Google Drive access.
- Share login credentials.
- Sell, sublicense, rent, lease, or distribute any course content.
- Re-upload course materials on any website or platform.
- Publish course videos on YouTube.
- Upload course materials to Telegram channels or groups.
- Upload course materials to cloud storage for public or unauthorized access.
- Copy the course for commercial purposes.
- Create competing products using substantial portions of the course.
- Remove copyright notices or branding.
- Misrepresent themselves as an official representative of Gajera Institute.
- Use automated tools to scrape or copy course materials.
- Attempt to bypass access controls or security measures.
Any such activity shall be treated as a material violation of these Terms.
17. Account Sharing Policy
Each purchase is intended for a single individual.
Your course access is personal and may not be transferred, shared, sold, or assigned to another person without prior written permission from Gajera Institute.
Where account sharing is reasonably suspected, the Company reserves the right to:
- verify ownership,
- request additional information,
- temporarily suspend access,
- permanently terminate access.
18. Anti-Piracy Policy
Gajera Institute maintains a strict zero-tolerance policy against piracy.
Unauthorized copying, redistribution, commercial exploitation, or public sharing of any course material is strictly prohibited.
Any user found engaging in piracy may face:
- Immediate account suspension
- Permanent revocation of access
- Disqualification from future products and services
- Legal action where appropriate
The Company reserves all legal rights available under applicable intellectual property laws.
19. Chargeback Policy
If a User initiates a payment dispute, chargeback, payment reversal, or unauthorized transaction claim after receiving course access, Gajera Institute reserves the right to:
- Suspend course access during investigation.
- Permanently terminate access where misuse or fraudulent activity is reasonably established.
- Refuse future purchases from the User.
- Defend the transaction by submitting relevant purchase records, communication history, delivery records, and other supporting evidence to the payment processor or financial institution.
Nothing in this clause limits any rights available to either party under applicable law.
20. Right to Suspend or Terminate Access
Gajera Institute may suspend or terminate access, with or without prior notice, where a User:
- Violates these Terms.
- Shares course access.
- Engages in piracy.
- Attempts unauthorized commercial use.
- Uses abusive, threatening, or unlawful language toward Company representatives.
- Attempts to interfere with the Website or course delivery systems.
- Uses fraudulent payment methods.
- Engages in activities that may harm the Company or its users.
Termination of access shall not automatically entitle the User to any refund.
21. Live Session Policy
Where applicable, Gajera Institute may organize live educational sessions.
Live sessions are subject to operational feasibility.
The Company reserves the right to:
- Schedule or reschedule sessions.
- Modify topics.
- Change instructors.
- Cancel sessions where necessary.
Weekly live sessions shall generally be conducted only when a minimum of 50 interested participants are available.
If the required minimum participation is not achieved, the session may be postponed or cancelled.
If there are no significant course updates or relevant educational topics for a particular week, a live session may not be conducted.
Live session recordings are not guaranteed and generally shall not be provided.
22. Course Updates
Course updates, where provided, are offered solely at the discretion of Gajera Institute.
The Company does not guarantee:
- Weekly updates
- Monthly updates
- Specific release schedules
- Feature requests
- User-requested additions
Educational content may be revised to reflect changes in Meta platforms, AI tools, marketing practices, or other relevant developments.
23. Support Policy
Support is limited to matters relating to:
- Course access.
- Access restoration.
- Payment verification.
- Purchase-related technical issues.
Support does not include:
- Creating advertisements.
- Reviewing advertisements.
- Optimizing campaigns.
- Improving ROAS.
- Increasing sales.
- Lead quality analysis.
- Business consulting.
- Marketing strategy.
- Campaign troubleshooting.
- Meta Ads account management.
- Technical implementation of advertising strategies.
- Error diagnosis within advertising platforms beyond access-related matters.
The Course is designed to provide self-learning resources, and users are expected to refer to the educational materials provided.
24. Support Hours
Phone support is available:
Monday to Friday
- 10:00 AM – 12:00 PM IST
- 4:00 PM – 6:00 PM IST
Support availability may change during public holidays, maintenance periods, or exceptional circumstances.
25. WhatsApp & Email Support
Users may contact Gajera Institute through WhatsApp or email at any time.
While messages may be sent 24 hours a day, responses are generally provided within 72 business hours.
Response times are estimates only and may vary depending on message volume, holidays, weekends, technical issues, or other operational requirements.
26. AI Self-Help Resources
Certain topics, including advertising errors, campaign troubleshooting, Meta platform issues, and similar operational matters, may be addressed through AI-powered self-help resources, educational videos, FAQs, or other learning materials.
Users are expected to utilize the educational content made available before requesting support.
The Company is not obligated to provide one-on-one troubleshooting, campaign management, or advertising consultancy for matters already covered within the course materials or self-help resources.
27. Educational Disclaimer
All courses, training programs, videos, documents, templates, AI resources, and educational materials provided by Gajera Institute are intended solely for educational and informational purposes.
The Company does not provide:
- Business consulting services
- Financial advice
- Legal advice
- Tax advice
- Investment advice
- Professional advertising management
- Personalized marketing consultancy
Users are solely responsible for how they interpret, implement, and apply the information provided in the course.
28. Results Disclaimer
The Company makes no representation, warranty, or guarantee regarding any specific outcome from the use of its educational materials.
Without limitation, Gajera Institute does not guarantee:
- Sales
- Revenue
- Profits
- Qualified leads
- Lead quality
- Return on Ad Spend (ROAS)
- Conversion rates
- Business growth
- Customer acquisition
- Advertising approval
- Campaign performance
- Meta Ads success
- AI tool performance
- Any other commercial outcome
Every business operates under different circumstances, including but not limited to:
- Industry
- Market conditions
- Competition
- Product or service quality
- Pricing
- Offer strength
- Audience targeting
- Advertising budget
- Creative quality
- Sales process
- Landing pages
- Customer demand
- Meta platform changes
- Artificial Intelligence tools
- Government regulations
- External economic factors
Accordingly, individual results will vary significantly.
29. Testimonials & Marketing Material Disclaimer
Any screenshots, testimonials, WhatsApp conversations, reviews, revenue screenshots, sales screenshots, advertising results, ROAS screenshots, lead screenshots, videos, images, success stories, case studies, or similar content displayed on the Website, advertisements, landing pages, or promotional materials are provided solely for illustrative and marketing purposes.
Such materials:
- Reflect individual experiences only.
- Should not be interpreted as typical results.
- Do not constitute a promise or guarantee.
- Should not be relied upon as an assurance of future performance.
Your individual experience may differ substantially.
30. Meta Platform Disclaimer
Gajera Institute is an independent educational provider.
We are not affiliated with, endorsed by, sponsored by, or officially associated with Meta Platforms, Inc., Facebook, Instagram, WhatsApp, or any of their subsidiaries, unless expressly stated otherwise.
Meta frequently updates its advertising systems, policies, algorithms, interfaces, and features.
The Company shall not be responsible for changes made by Meta that may affect course implementation or advertising performance.
31. Third-Party Services
Our services may rely upon third-party platforms including, but not limited to:
- Google Drive
- Razorpay
- Meta Platforms
- Artificial Intelligence tools
- Email service providers
The Company does not control these third-party services and shall not be liable for interruptions, outages, restrictions, account suspensions, platform policy changes, security incidents, technical failures, or other issues arising from such third-party services.
Users remain subject to the respective terms and policies of those third-party providers.
32. Limitation of Liability
To the maximum extent permitted by applicable law, Gajera Institute shall not be liable for any:
- Direct damages
- Indirect damages
- Incidental damages
- Consequential damages
- Special damages
- Punitive damages
- Loss of profits
- Loss of revenue
- Loss of business opportunities
- Loss of advertising performance
- Loss of leads
- Data loss
- Business interruption
arising from:
- Use or inability to use the course.
- Decisions made based on course content.
- Technical issues beyond the Company's reasonable control.
- Third-party platform failures.
- User implementation of educational material.
Nothing in these Terms excludes liability where such exclusion is prohibited under applicable law.
33. Force Majeure
Gajera Institute shall not be liable for any delay, interruption, suspension, or failure in performing its obligations where such events arise from circumstances beyond its reasonable control, including but not limited to:
- Internet outages
- Power failures
- Google service interruptions
- Meta platform outages
- Cyber attacks
- Government restrictions
- Natural disasters
- War
- Pandemic
- Labor disputes
- Technical infrastructure failures
- Acts of God
- Regulatory actions
- Hosting failures
Performance shall resume as soon as reasonably practicable after the event has ceased.
34. Indemnification
You agree to indemnify, defend, and hold harmless Gajera Institute, its owner, employees, contractors, affiliates, and representatives from any claims, liabilities, damages, losses, costs, expenses, or legal fees arising out of:
- Your breach of these Terms.
- Your misuse of the course.
- Your violation of applicable laws.
- Your infringement of any third-party rights.
- Your unauthorized distribution of course materials.
35. Privacy
Your use of the Website is also governed by our Privacy Policy.
By using our services, you consent to the collection and processing of information as described in our Privacy Policy.
36. Changes to These Terms
Gajera Institute reserves the right to update, revise, modify, replace, or remove portions of these Terms at any time without prior notice.
Updated Terms shall become effective immediately upon publication on the Website unless otherwise specified.
Your continued use of the Website or Course after such changes constitutes acceptance of the revised Terms.
37. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
38. Jurisdiction
Any dispute, claim, or legal proceeding arising out of or relating to these Terms, the Website, or any services provided by Gajera Institute shall be subject to the exclusive jurisdiction of the competent courts located in Surat, Gujarat, India, subject to applicable law.
39. Severability
If any provision of these Terms is determined by a court of competent jurisdiction to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
40. Waiver
Failure by Gajera Institute to enforce any provision of these Terms shall not constitute a waiver of any right or provision.
41. Entire Agreement
These Terms, together with the Privacy Policy, Refund Policy, Disclaimer, and any other policies published on the Website, constitute the entire agreement between you and Gajera Institute regarding your use of the Website and services.
42. Electronic Acceptance
By purchasing, accessing, or using any service offered by Gajera Institute, you acknowledge that you have read, understood, and agreed to these Terms electronically.
Electronic acceptance shall have the same force and effect as a physical signature to the extent permitted by applicable law.
Related Policies
These Terms and Conditions should be read together with our Privacy Policy, Refund Policy, Shipping & Delivery Policy, and Disclaimer (collectively, the "Policies"). These Policies form an integral part of these Terms and govern your use of our Website, products, and services. By accessing our Website or purchasing any course, you acknowledge that you have read, understood, and agreed to be bound by all applicable Policies published on our Website.
Contact Information
For questions regarding these Terms and Conditions, please contact:
Gajera Institute
Website: https://gajerainstitute.com/
Email: gajerainstitute@gmail.com
WhatsApp / Phone: +91 7698200153
