Shipping policy

Effective Date: July 22, 2026

This Shipping & Delivery Policy ("Policy") explains how digital products purchased from Gajera Institute are delivered to customers.

By purchasing any course from Gajera Institute, you acknowledge and agree to this Policy.

1. Nature of Products

Gajera Institute provides digital educational products only.

We do not sell or deliver any physical goods.

Accordingly, no physical shipment, courier, or postal delivery is involved in any purchase made through our Website.

2. Digital Delivery

After successful payment confirmation, course access will be delivered electronically.

Course access may be provided through one or more of the following methods:

  • Google Drive
  • Email
  • Private Access Link
  • Learning Management System (LMS)
  • Website Login
  • Any other digital platform selected by Gajera Institute

The delivery method may change from time to time without affecting your purchased access rights.

3. Delivery Time

Course access is generally delivered as soon as reasonably practicable after successful payment confirmation.

In some cases, delivery may take up to 72 hours, particularly due to:

  • Manual verification
  • Technical issues
  • Payment verification
  • System maintenance
  • Public holidays
  • Circumstances beyond our reasonable control

4. Registered Email Address

Course access will be sent to the email address provided during purchase.

It is the customer's responsibility to:

  • Provide a valid email address.
  • Ensure the email address is entered correctly.
  • Check the Inbox, Spam, Promotions, and Junk folders.
  • Maintain access to the registered email account.

Gajera Institute shall not be responsible for delivery delays resulting from an incorrect or inaccessible email address provided by the customer.

5. Payment Confirmation

Course delivery will begin only after successful payment confirmation from the authorized payment gateway.

If a payment is:

  • Pending
  • Failed
  • Declined
  • Reversed
  • Cancelled

course access may not be provided until payment has been successfully completed and verified.

6. Delivery Issues

If you do not receive your course access within 72 hours after successful payment, please contact us using your registered email address.

Your request should include:

  • Full Name
  • Registered Email Address
  • Payment Proof
  • Razorpay Transaction ID (if available)
  • Description of the issue

We will make reasonable efforts to investigate and resolve the delivery issue.

7. No Physical Shipping

Since all products are delivered digitally:

  • No shipping charges apply.
  • No courier tracking number will be issued.
  • No postal delivery is available.
  • No physical package will be shipped.

8. Third-Party Services

Digital delivery may depend on third-party services, including but not limited to:

  • Google
  • Google Drive
  • Email service providers
  • Razorpay

Gajera Institute is not responsible for delays or interruptions caused solely by third-party service providers that are beyond our reasonable control.

9. Changes to Delivery Method

Gajera Institute reserves the right to change, upgrade, or replace the method of digital course delivery at any time for operational, technical, security, or business reasons.

Such changes shall not affect the customer's entitlement to access the purchased course.

10. Contact

For delivery-related questions, please contact:

Gajera Institute

Website: https://gajerainstitute.com/

Email: gajerainstitute@gmail.com

WhatsApp / Phone: +91 7698200153